About the Company:

Join a mission-driven, high-growth company recognized as a Built In Best Place to Work and five-time Inc. 5000 honoree.

Mentor Collective helps institutions launch, scale, and measure mentoring programs that improve retention, belonging, career readiness, enrollment, and alumni engagement. Through a combination of technology, services, research, and expert consulting, Mentor Collective has facilitated more than 500,000 mentorships and provides institutions with purpose-built higher education technology, flexible mentoring models, actionable insights, and early alerts.

As an impact-first investment of the Lumina Foundation, Mentor Collective partners with forward-thinking institutions committed to improving student outcomes through relationship-centered education.

About the role:

Mentor Collective is hiring student contractors to support our Customer Success team and help drive student engagement at partner institutions. This is a meaningful, flexible role for students who want real-world experience in higher ed tech, customer success, and marketing — while directly drawing on their mentorship experience.

Why This Role?

• Gain hands-on experience in SaaS customer success and higher education
• Build your resume with real deliverables used by higher education partners
• Be part of a growing, mission-driven company — with potential for full-time opportunities post-graduation
• Built-in coaching and mentorship from Mentor Collective staff members

This role is open to current or former Mentor Collective mentors only.

What You'll Do:

• Draft student engagement plans and outreach messaging for partner institutions seeking to increase student engagement
• Build recruitment assets, messaging templates, and engagement kits for campus partners
• Serve as a peer consultant, advising institutions on strategies to boost mentor/mentee participation and outcomes
• Support reporting and data tasks (e.g. weekly metrics, summaries, engagement tracking)
• Contribute product feedback and user research insights from the student perspective
• Attend activities fairs or campus events as an on-campus ambassador (where applicable)
• Assist with mentor training sessions and participant-facing support as needed
• Support additional projects and initiatives as assigned, with opportunities to contribute based on your skills, interests, and business needs.

Who We're Looking For:

We're currently hiring for two profiles:

1. Student Engagement & Marketing

• Experience in student leadership, peer mentoring, orientation, resident life, student organizations, or campus programming
• Experience creating communications, social media content, presentations, or marketing materials
• Comfortable presenting, facilitating discussions, or speaking with peers

2. Project Management & Operations

• Experience with spreadsheets, data entry, reporting, or administrative support
• Strong problem-solving and organizational skills
• Ability to manage multiple projects and meet deadlines with minimal supervision

All applicants will be considered for both roles. We're committed to placing each student where they'll have the greatest impact and opportunity to grow. All applicants will be considered for both roles, with placement based on skills, interests, and potential. As part of your application, please indicate whether you prefer the Student Engagement & Marketing role, the Project Management & Operations role, or have equal interest in both. 

Requirements

• Current or former mentor in a Mentor Collective mentorship program 
• Currently enrolled as an undergraduate or graduate student at an accredited college or university with an active Mentor Collective mentorship program.
• Strong written and verbal communication skills
• Ability to work independently and manage time effectively in a remote environment
• Highly organized with strong attention to detail
• Coachable with a growth mindset and a willingness to learn from feedback.
• Dependable, accountable, and committed to following through on responsibilities and deadlines.
• Comfortable using Google Workspace and other web-based collaboration tools (or able to learn quickly)
• Ability to maintain confidentiality when handling student or partner information (FERPA training or familiarity is a plus)
• Reliable internet connection and access to a personal computer
• Available to work approximately 10–15 hours per week during standard business hours (9:00 a.m.–5:00 p.m. Eastern, Monday–Friday)
• Able to work as an independent contractor and submit invoices for payment (template provided)

Strongly Preferred

• Experience using Canva, Google Slides, or similar content creation tools
• Experience with Excel or Google Sheets
• Interest in higher education, student success, customer success, marketing, or EdTech

Location: This is a Remote/Telecommute position.

Compensation: $15-$20 per hour based on experience. This is an independent contractor position. 

Guidance about being an independent contractor

• You are responsible for your own taxes:
  Unlike traditional W-2 employment, taxes are not automatically withheld from your hourly pay. You should plan to set aside a portion of your earnings (typically 15–25%) for federal and state tax obligations, and if you earn $600 or more you will receive a Form 1099-NEC from Mentor Collective at the end of the year (before January 30th of the following year). 
  • NOTE: If you earn below $600 during the year, you will not receive a Form 1099 - but not receiving a 1099 does not mean the income is tax-free. Under IRS rules, individuals must report all income earned from independent contracting on their tax returns, regardless of the amount or whether a tax form was issued.
     
• Invoicing is required to receive payment: You will not be on an automated employee payroll system. To get paid, you must accurately track your hours and submit regular invoices. We recommend using the provided template.

You are welcome at Mentor Collective

Mentor Collective welcomes any and all people, embracing their age, race, gender identity, sexual orientation and expression, physical or mental ability, ethnicity, nationality, culture, religion, and perspective. We want to create an inclusive and equitable work environment that reflects the very students and universities we serve.

We are an equal-opportunity employer and value diversity at our company. We do not discriminate based on age, race, color, ancestry, national origin, gender, caregiver status, gender identity or expression, religion, physical or mental disability, medical condition, legally protected genetic information, marital status, veteran status, military status, housing status, sexual orientation, or any other factor determined to be an unlawful basis for such decisions by federal, state, or local statutes.